India: BPO Facts

Posted by Vinod Ponmanadiyil on 04/10/07 in Trivia

The domestic BPO sector was projected to increase to $4 billion in 2004 and reach $65 billion by 2010. (McKinsey & Co.).
The outsourcing includes a wide range of services including design, architecture, management, legal services, accounting and drug development and the Indian BPOs are moving up in the value chain.
There are about 200 call centers in India with a turnover of $2 billion and a workforce of 150,000.
100 of the Fortune 500 are now present in India compared to 33 in China.
Cummins of USA uses its R&D Centre in Pune to develop the sophisticated computer models needed to design upgrades and prototypes electronically and introduce 5 or 6 new engine models a year.
Business Week of 8th December 2003 has said “Quietly but with breathtaking speed, India and its millions of world-class engineering, business and medical graduates are becoming enmeshed in America’s New Economy in ways most of us barely imagine”. William H. Gates, Chairman and Chief Software Architect Microsoft Corporation

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